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Lead follow-up for service businesses

Same Ad Spend. More Bookings.

Your business already receives calls, messages and form inquiries. We help your team respond faster, follow up consistently and make booking easier—without adding another advertising campaign.

We work on the inquiries you already receive. No new ad campaigns needed.

Missed-call text-back
Fast inquiry routing
Automated follow-up
Appointment reminders
Lead Pilots CRM and Lead Automation Workflow illustration
Where inquiries stall

Make More of the Inquiries You Already Receive.

Every business loses opportunities when response and follow-up are manual. We help identify where inquiries stall and put a dependable system behind each one.

Calls Go Unanswered

When phones are busy or the crew is on a job, callers rarely leave voicemails. Most hang up and call a competing service right away.

Slow or Inconsistent Follow-Up

Inquiries sit waiting when your office gets busy. Without a set schedule, follow-up depends on someone remembering to check their inbox.

Prospects Disappear After Quotes

Estimates and quotes go out, but days pass without a check-in. Opportunities go quiet because no one had time to ask if they had questions.

Missed Appointments & No-Shows

Customers forget consultation times or have no easy way to reschedule, leaving valuable technician time or consultation slots empty.

Copying Between Tools

Your team copies customer info from forms to spreadsheets, calendars, and dispatch tools. Things get missed and owners lack visibility.

Illustrative workflow

What Happens After Someone Contacts You?

Here is how a connected system guides a new inquiry from first contact to a confirmed appointment, without relying on someone remembering every step.

01

Inquiry Received

Calls, website forms, and messages arrive into a single connected inbox. A new customer record is created automatically with their service request details.

No scattered notes
02

Response & Handoff

An immediate acknowledgment reassures the customer, while the inquiry is assigned to the right team member with an alert sent to their phone or email.

Assigned to an owner
03

Timed Follow-Up

If the inquiry hasn't booked, automated check-ins follow up on a courteous schedule. The moment the customer replies, sequences pause so your staff takes over.

Stops on reply
04

Booking & Visibility

Customers select an available appointment slot online, automated reminders reduce no-shows, and business owners see every deal in a clear pipeline.

Confirmed on calendar
Illustrative workflow showing how connected inquiry handling supports your team's sales conversations.
How we work

How We Work

Four structured steps, with full documentation and training your team keeps.

01

Discover

We assess how inquiries reach your business today, who answers them, and where prospects get dropped.

02

Design

We map pipelines, message sequences, and assignment rules directly to how your team operates.

03

Build

We configure the CRM, connect your forms and phone lines, build the automations, and run live tests.

04

Refine

We train your staff, monitor initial response flow, and provide ongoing maintenance and improvements.

Simple plans. Clear responsibilities.

Choose the Level of Support Your Business Needs

Plans start at $299/month, plus a $750 one-time setup fee. Each package includes system implementation, a connected inbox, and ongoing maintenance.

Lead Essentials

Keep inquiries organized. Respond faster.

$299/month
$750 one-time setup
  • Connected inbox bringing calls, forms, and messages into one place
  • Automated new-inquiry acknowledgment and team alerts
  • Missed-call text-back where your phone setup supports it
Recommended

Booking Growth

Follow up consistently. Turn more inquiries into bookings.

$599/month
$1,500 one-time setup
  • Multi-touch follow-up for inquiries that have not yet booked an appointment
  • Automated recovery sequences for no-shows and canceled visits
  • Follow-up sequences for outstanding quotes and proposals

Revenue Partner

Recover more opportunities. Reduce manual follow-up.

$999/month
$2,500 one-time setup
  • Configured AI chat assistant for common questions and appointment booking
  • Inbound AI phone assistant for after-hours or busy call capture (where supported)
  • Monthly reactivation campaign for eligible past inquiries and past customers
Who it's for

Built for Businesses That Run on Inquiries and Appointments

If customers contact you by phone, message, or website form and then need a quote, an estimate, a consultation, or an appointment, this fits your operation.

Roofing Contractors

Storm inquiries, inspection scheduling, and quote follow-ups that don't depend on memory.

HVAC Companies

Seasonal rushes, urgent replacement requests, and diagnostic visit scheduling with dedicated flows.

Residential Services

Plumbing, electrical, and remodeling teams where web inquiries route directly to on-call staff.

Appointment Teams

Businesses where response speed and consistent reminders decide whether an inquiry becomes a booked job.

Consultation Practices

Private clinics and wellness practices that need smooth consultation booking and automated reminders.

Start with your existing inquiries

Tell Us How Inquiries Reach You Today

On a free discovery call, we look at where inquiries slow down, which tools you already use, and what to fix first.